Terms & Conditions
CORONAVIRUS and HOME DELIVERIES - IMPORTANT
Customer Notice - Change to The APC Terms and Conditions of Carriage - COVID-19 (Coronavirus) - Effective March 14th 2020
In light of the Coronavirus pandemic, and in order to protect the safety of both consignees and delivery drivers, we have temporarily relaxed the requirement of Clause 5 (2) of The APC Terms and Conditions of Carriage and will be adopting the NO CONTACT DELIVERY PRACTICE.
To ease pressure on the delivery drivers and maximise our delivery capabilities, we are temporarily suspending all pre 0900 service options - effective 18th March 2020
Consignees will not be required to personally sign the ePOD device or hard copy document, but will be required to provide their name verbally to the delivery driver whereby the driver will include this on the delivery record. Whereby a customer refuses to provide their name, the consignment will not be left with them but fall under the ‘refused goods’ process.
We will send out products for Christmas delivery a few days before Christmas. See social media for exact details. We will pin a post on facebook with delivery times two weeks before Christmas. Anything ordered after the deadline will be sent out in the new year.
The Site is intended for use by you only if you are of legal age to purchase alcohol in your country of residence and in the country from which you are accessing the Site. If you do not fall within this category, you may be in breach of laws or regulations applicable in your country of residence or in your country of access and you should leave the Site immediately.
The information and images contained on the website are the property of Welsh Whisky and are protected by copyright laws. All software used on this website is the property of Welsh Whisky or our software suppliers and is protected by copyright laws. The content of the website may not be distributed, modified, reproduced in whole or in part without the prior written permission of Welsh Whisky.
Penderyn, Brecon Five, Merlyn and other marks used on the website are Welsh Whisky's trademarks and may not be used without Welsh Whisky's prior written permission. You may not use any meta tags or any other hidden text using Welsh Whisky's names or trademarks without prior written permission.
Welsh Whisky owns intellectual property rights in the website. This includes, without limitation, database rights, rights in designs, rights in know-how, patents and rights in inventions, whether registered or unregistered.
You may not use any data gathering or data extraction tools, such as robots, on the Welsh Whisky website without the prior written permission of Welsh Whisky.
Disclaimers - Please read this section carefully
While Welsh Whisky has taken care in preparing the contents of the website and except as set out below, Welsh Whisky does not accept any responsibility for any loss or damage arising out of or in connection with the use of the website including, without limitation, indirect or consequential loss or damage, loss of anticipated revenues, loss of business opportunities, loss of goodwill, loss of data or damage to reputation.
Nothing in these Terms shall operate to limit or exclude Welsh Whisky's liability for:
- death or personal injury caused by Welsh Whisky's negligence;
- damage suffered by you as a result of any breach by Welsh Whisky of the condition as to title under Part 1 of the Consumer Protection Act 1987;
- breach of the warranty as to quiet possession implied by Section 12 of the Sale of Goods Act 1979 or Section 2 of the Supply of Goods and Services Act 1982; or
- for fraud (including, but not limited to, fraudulent misrepresentation).
Welsh Whisky does not guarantee that access to and use of the website will be uninterrupted or error-free. From time to time Welsh Whisky may suspend or restrict access to the website in order to carry out repairs, maintenance or to introduce new facilities. Welsh Whisky does not warrant that the information on the website is accurate or complete and is not responsible for checking that information is accurate or complete.
Mention of third party products, services, companies and websites on the website is for information purposes only and constitutes neither an endorsement nor a recommendation. Please note that all third party products must be ordered directly from the third party.
The website contains links to websites run by other organisations. While every effort is made to check the content and accuracy of the websites Welsh Whisky links to, Welsh Whisky takes no responsibility for information contained on websites maintained by other organisations or for action taken as a result of information contained on websites maintained by other organisations.
Product Terms and Conditions
If you apply for a product or service through the website, the terms and conditions which relate to that product or service will also apply. If there is any conflict between the provisions of the terms and conditions relating to the product or service and these Terms, the terms and conditions relating to the product or service will take precedence over these Terms.
You may not frame the website without Welsh Whisky's prior written permission.
If any provision in these Terms is declared void or unenforceable by any court or other body of competent jurisdiction, or is otherwise rendered so by any applicable law, such provision shall to the extent of such invalidity or unenforceability be deemed severable and all other provisions of these Terms not affected by such invalidity or unenforceability shall remain in full force and effect.
No delay or failure by Welsh Whisky in enforcing any provision in these Terms shall be deemed to be a waiver or create a precedent or in any way prejudice Welsh Whisky's rights under these Terms.
Jurisdiction and Governing Law
These Terms shall be governed by and construed in accordance with the laws of England. Any dispute arising under these terms and conditions shall be subject to the non-exclusive jurisdiction of the courts of England.
The products described on the website are available only to residents of the United Kingdom. Welsh Whisky will not accept applications from persons located outside of the United Kingdom.
Purchase of Goods
No person under the age of 18 years (for customers within the UK) may place an order. For other countries, local age restrictions apply
By accepting these terms and conditions you agree that the products you purchase via this web site are exclusively for your personal use, and are not for resale.
Payment and title
All purchases remain the property of Welsh Whisky until paid for in full. Payment must be received in full together with the delivery charge and VAT (where applicable) before the items are dispatched to you.
To protect your Credit or Debit card information, we use a specialist Payment Services Provider who is compliant with the VISA and MasterCard PCI (Payment Card Industry) standards. We don't record or store your card details, and no Welsh Whisky employee has access to any card details.
Cancellation of Orders
If either party cancels an order prior to dispatch and you have already paid for the goods, you will receive a full refund.
We expect to deliver within two working days to the UK Mainland. Deliveries are not made on weekends or UK National holidays. Delivery will be made to the address specified by you on your completed order and will require a signature of a person over the age of 18 years.
We will endeavour to ensure delivery within the specified period, however we will not be held liable for any delay in you receiving the items for whatever reason. Orders are processed with all possible speed; if you have not received your goods within 28 days, please contact us.
Receipt of goods
Delivery notes should be signed "unexamined". In the event of breakage or short delivery, we can only accept claims if we are notified in writing within three days of delivery. Please accept the delivery - DO NOT refuse it - sign the delivery note "Breakage" and contact us immediately.
Upon receipt of the goods, if you believe that the items do not conform substantially to their corresponding description you must inform us within fourteendays of receipt of the goods after this period you will have accepted the items. We will refund your money in full within 48 hours of receiving the returned products, which must be returned to us in good condition.
If any products are faulty or damaged upon delivery we require that you tell us within three days of receipt of the products. After this period you will have accepted the items. We will either replace them free of charge or refund your money in full including the cost of delivery, within 48 hours of receiving the returned products, which must be returned to us within suitable packaging to prevent further damage.
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